After a shocking and challenging 2020, this past year offered some avenues for recovery. Organizations in all major industries switched to automated and digitized platforms to streamline their business processes. But the pandemic also made businesses realize the importance of engaging employees. And looking at emerging technological trends, it’s safe to say that companies will need their workers to give 100% in the years to come to continue adapting and thriving.
Here are 10 essential tips for keeping your employees focused and motivated in 2022.
1. Stay in touch with everyone
Even as offices reopen and organizations get back to physical workspaces, a complete return to the way things were remains out of sight. This has given rise to a hybrid model of working and requires managers and leaders to constantly stay in touch with all their employees, irrespective of where they’re working from.
Always make sure that you’re in regular social contact with your team during and beyond work hours. Especially in the case of remote employees, this makes them feel valued and seen. It also allows you to keep track of their progress across departments.
2. Be flexible with end-of-year objectives
Annual objectives are often highly stressful for employees dealing with a high workload, and particularly if your business is recovering from pandemic-related disruptions. In such cases, it’s advisable to adjust the objectives that can wait until the first quarter of 2022. When you lift a little load off your employees’ shoulders and give them enough breathing room, they are likely to feel more motivated towards the tasks at hand.
3. Be transparent In communication
Whether you are undertaking changes in management or making an important announcement, always make sure that team leaders are unambiguous in their statements, especially in a hybrid organization. A chaotic work environment is bound to bring down the focus and engagement of your employees.
4. Provide personalized employee support
Gone are the days when organizations implemented traditional service desks to provide employee support. In 2022, make sure you shift to more advanced and automated tools. Modern service desks are powered by AI and provide employee support within a few seconds.
Suppose you have relevant data fed into your knowledge base. In that case, chatbots and other virtual assistants process the issues raised by your employees, scan the knowledge base and return almost immediately with personalized answers.
Moreover, AI-powered employee service desks update archane manual-ticketing systems to allow your employees to create, track and close support concerns with a few simple clicks.
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